Appendix B. Task models

The Figure 1 to 3 task models are available as an interactive PDF (90 KB).

The two tasks were chosen to reflect the tasks promoted in the Ulster Bank app for Pay and Transfer transaction streams. These are assumed promoted following the bank’s own research and analytics.

Figure 1. Task model: Make a payment
task model
Task model for the Ulster Bank app, make a payment user flow

Figure 2. Task model: Make a payment sub-task – Add someone new
task model
Task model for the Ulster Bank app, make a payment sub-task add a payee user flow

Figure 3. Task model: Transfer funds between accounts
task model
Task model for the Ulster Bank app, transfer funds between accounts user flow

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