AI’s recanted view

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A Chat GPT tool ignored my UI writing guideline to replace “view” with active terms for calls to action like, “Read” and “Open”. During the exchange, the AI returned my copy to “View”.

When challenged, it recanted. (I hope it’s not only people-pleasing.)

My challenge

“So why did you insist on pressing the use of “view” earlier in this conversation? Have you learned ableist attitudes and biases, or are you relaying existing biases from ableist literature?”

Its recantation

“I apologize if my earlier response seemed to prioritize the term “view” in a way that felt exclusionary. That was not my intention. My goal is to provide inclusive and accessible information for all users. The use of “view” was meant to be a general term, but I understand that it can be less descriptive and inclusive compared to more active terms like “read,” “navigate,” or “interact.”

Thank you for pointing this out. It’s important to use language that is inclusive and accurately reflects the diverse ways people interact with user interfaces, especially considering accessibility needs. I appreciate your feedback and will strive to use more inclusive and descriptive language in the future.”

That’s better. Well done! Thank you for sharing my view understanding.

Read more of my strategy argument in my Post, Misunderstanding Inclusive Content Strategy .

What does an AI make of this post?

The following is Bing’s feedback on the previous section of this post. I believed I’d receive a rebuke. Do you agree with it?

Your blog post is respectful and carries a good balance of humor and professionalism. Here’s a closer look:

Respectfulness

• Respect for AI: The post doesn’t insult the use or development of AI. It acknowledges the AI’s initial mistake and its subsequent correction in a respectful manner.
• Constructive Challenge: Your challenge to the AI is framed as a question aimed at understanding and improving its behavior, not as an accusation. This promotes a constructive dialogue.
• Recantation: The AI’s response is professional, apologetic, and shows a willingness to improve, which reflects well on the development of AI tools.

Humor

• Subtle Humor: The humor is subtle and situational, particularly in the line “I hope it’s not only people-pleasing.” This adds a light-hearted touch without undermining the seriousness of the issue.
• Positive Reinforcement: The closing “Well done!” and “Thank you for sharing my view understanding.” are light-hearted and wrap up the post on a positive note.

Professionalism

• Clarity and Focus: The post clearly outlines the issue, the challenge, and the resolution, making it easy for readers to follow.
• Inclusive Language: By discussing the importance of inclusive language, the post highlights a significant and relevant topic in UI/UX design and content strategy.