Reading Time: 4 minutes Accessibility is treated by my industry as you would treat a stone chip stuck in your vehicle’s brakes. You can hear it squealing as it grinds into your imagination of a deeply scarred disk. You cannot identify which wheel is affected from inside the comfort of the vehicle. You select reverse gear and go back […]
Major Research Project Update
Reading Time: < 1 minute Find out why I updated my MRP to research our users’ comparable and equitable experience of accessibility. Go to the MRP section to learn all.
A Delightful Slider?
Reading Time: < 1 minute Josh Collinsworth’s Likert-based slider input styles a range of emoji in place of the usual grades. It may bring a piece of visual delight to our feedback survey forms? A measure of satisfaction and delight? The 12 emoji that display on the slider button range from, “swear I’m angry” (đ¤Ź) to “love it” (đ). The […]
An Accessible App Assignment
Reading Time: 12 minutes This is a ramble from which to launch ideas for an assignment. You can pass on it if you like. I’m scoping an app for an assignment. Assignment From the off, this project must meet set assignment criterion and inventing a new app isn’t one of them. A new app simply provides the vehicle on […]
Research content and information
Reading Time: 5 minutes Our latest submission covered information architecture and content as a part of Module 3, the psychology of UX. My preliminary research was included as an Appendix and is included here for (my) future reference. Research: content and information ââŚYou need to have a good understanding of the content before you even think of tackling the […]
Do storyboards tell the whole story?
Reading Time: 6 minutes There’s an example storyboard in Preece, Rogers, Sharp’s (2015) Interaction textbook that held my attention. In less than a moment I recognised it is a very poor example. Sure, it is intentionally simple and it is also unintentionally of poor quality. It exemplifies why UX design can fail to reach the levels of delight we […]
An interception survey reflection
Reading Time: 2 minutes Recruiting participants for field research by âdoor stoppingâ, or interception as they perform and behave in a native environment is an opportunity to observe, enquire, and record real-world and spontaneous experiences, behaviours, and attitudes. Supporting enquiry strategies may include overt observation, surveys, and semi-structured interviews. Resulting data may be quantitative or qualitative as designed. Chisnell […]
What is the Delightful User Experience?
Reading Time: 2 minutes Delight is a subjective and emotional reaction to stimuli. âDelightionâ of customers is important to our enterprise where Willis (2015) states that it costs six to seven times more to acquire new customers than to retain existing ones and 55% of customers will pay more for better services. Fessenden (2017) ties delight to Walterâs (2011) […]
A little research post
Reading Time: 4 minutes Research is a considered activity that aims to make an original contribution to knowledge. (Dawson, 2005). The trick to successful user research is, “to know what role user research plays, which methods of research to utilise, and how it benefits your team each step along the way.” (Hayes, 2015). Quality Triangulating popular research methods and […]
Strategy: Universal Experience
Reading Time: 3 minutes The days of the product-focused UX silo habit must be numbered? It tends to be art-directed and under resourced by well intentioned and under qualified practitioners. Universal Experience breaks free of the product silo and explores your enterprise’s existing and future business community – a World-reaching business strategy! So, what do we do? It sounds […]