Reading Time: 12 minutes Adding usability and accessibility to special HTML characters and punctuation for screen reader and visual users
Modern Semantic HTML vs. DIV and SPAN Soup
Reading Time: 3 minutes Our visual designer plans a section with a heading and four numbered areas to describe four steps or areas to explore in our product. You know the thing. In this scenario: The code strategy is not specified. The developers use some CMS or framework or other, which makes their lives easy and adds weight to […]
Research content and information
Reading Time: 5 minutes Our latest submission covered information architecture and content as a part of Module 3, the psychology of UX. My preliminary research was included as an Appendix and is included here for (my) future reference. Research: content and information ”…You need to have a good understanding of the content before you even think of tackling the […]
Do storyboards tell the whole story?
Reading Time: 6 minutes There’s an example storyboard in Preece, Rogers, Sharp’s (2015) Interaction textbook that held my attention. In less than a moment I recognised it is a very poor example. Sure, it is intentionally simple and it is also unintentionally of poor quality. It exemplifies why UX design can fail to reach the levels of delight we […]
What is the Delightful User Experience?
Reading Time: 2 minutes Delight is a subjective and emotional reaction to stimuli. “Delightion” of customers is important to our enterprise where Willis (2015) states that it costs six to seven times more to acquire new customers than to retain existing ones and 55% of customers will pay more for better services. Fessenden (2017) ties delight to Walter’s (2011) […]
A little research post
Reading Time: 4 minutes Research is a considered activity that aims to make an original contribution to knowledge. (Dawson, 2005). The trick to successful user research is, “to know what role user research plays, which methods of research to utilise, and how it benefits your team each step along the way.” (Hayes, 2015). Quality Triangulating popular research methods and […]
Strategy: Universal Experience
Reading Time: 3 minutes The days of the product-focused UX silo habit must be numbered? It tends to be art-directed and under resourced by well intentioned and under qualified practitioners. Universal Experience breaks free of the product silo and explores your enterprise’s existing and future business community – a World-reaching business strategy! So, what do we do? It sounds […]
Winning with WordPress?
Reading Time: 2 minutes Perhaps, “winning” is too strong a word? In any case, my relationship with WordPress ended today. I reverted to Dreamweaver. And then I felt shame. Defeat. And I can’t let the little beggar win? So, I played around (fought) and learned (broke) things, which is what I love best about challenges and bending software to […]
New to WordPress
Reading Time: 3 minutes Grumbles I don’t like WordPress (WP). It’s clearly a powerful Content Management System and very popular among non-codey types. I like that. What I find difficult is writing the standard and semantic HTML needed to provide a Universal Design (Note 1) and also, if I admit it, my own presentation preferences. For example, using the […]