Golden Bullets

Wanted - golden bullets western poster

Reading Time: 4 minutes Bulleted lists break up dense blocks of content. They make scanning for discrete content and reading easier for visual readers. A Bronze content user experience (UX) elevates to Golden. Meanwhile, people using a screen reader hear more meta-information. Depending on mode and setting, each list and bullet announces. The UX remains Bronze or lower. With […]

Happy Writing

happy face writing happy

Reading Time: 2 minutes According to a Google search for, “happiest language in the world” the happiest language is Spanish. Chinese is the least happy. Could this help explain why developers, designers and writers working in English are among the most miserable b’stards online?  Example The following is a random example from the Tesco.com homepage that offers just two […]

An Edge of Dark Revenue Patterns

an edge of dark revenue patterns

Reading Time: 4 minutes The Internet is a dirty place. Surely respectable enterprises should help make it safe? Dark patterns like this from Microsoft fail to install any confidence that an honest Internet is likely. Naive? Given our industry’s call for user-centric design, the abuse of our users with crass engineering and misleading “dark” advertising patterns is surely wrong? […]

Dog Poo is Accessible Too

dog poop is accessible too

Reading Time: < 1 minute   Too many bells, whistles, and other dog poo added to UI and UX education, articles, and videos obsess visual delight while negating even basic accessible or inclusive design. When we employ ableist 3rd-party solutions, we must take responsibility for implementing them inclusively. Dog poo is accessible, too. We don’t want to wade through it. […]

A CMS-look-alike with AJAX

Reading Time: 3 minutes Why? Static wireframes are not prototypes. I expect to use this technique when demonstrating inclusive and accessible UX or UI design strategies. These include relative units, fluid responsiveness, and server responses that static wireframes or [insert ‘prototyping’ software of choice] click-through output can only fail to convey. Starting Out It’s been a while since I […]

Research content and information

Reading Time: 5 minutes Our latest submission covered information architecture and content as a part of Module 3, the psychology of UX. My preliminary research was included as an Appendix and is included here for (my) future reference. Research: content and information ”…You need to have a good understanding of the content before you even think of tackling the […]

A little research post

Reading Time: 4 minutes Research is a considered activity that aims to make an original contribution to knowledge. (Dawson, 2005). The trick to successful user research is, “to know what role user research plays, which methods of research to utilise, and how it benefits your team each step along the way.” (Hayes, 2015). Quality Triangulating popular research methods and […]

Strategy: Universal Experience

Reading Time: 3 minutes The days of the product-focused UX silo habit must be numbered? It tends to be art-directed and under resourced by well intentioned and under qualified practitioners. Universal Experience breaks free of the product silo and explores your enterprise’s existing and future business community – a World-reaching business strategy! So, what do we do? It sounds […]

Winning with WordPress?

Reading Time: 2 minutes Perhaps, “winning” is too strong a word? In any case, my relationship with WordPress ended today. I reverted to Dreamweaver. And then I felt shame. Defeat. And I can’t let the little beggar win? So, I played around (fought) and learned (broke) things, which is what I love best about challenges and bending software to […]

New to WordPress

Reading Time: 3 minutes Grumbles I don’t like WordPress (WP). It’s clearly a powerful Content Management System and very popular among non-codey types. I like that. What I find difficult is writing the standard and semantic HTML needed to provide a Universal Design (Note 1) and also, if I admit it, my own presentation preferences. For example, using the […]